Fly888 treats your privacy as a top priority. This document clearly explains what data we collect, why it is needed, and how we take care of it.
Six core pillars of privacy protection we apply across every aspect of fly888's operations
All data transmitted between your device and fly888 servers is encrypted using TLS 1.3 with 256-bit keys – the same standard used by Malaysia's leading financial institutions.
Your personal information is stored in a server environment protected by multi-layered access controls. Only authorised personnel may access this data for legitimate operational purposes.
Fly888 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes without your explicit consent.
KYC documents you submit are stored separately from your gaming account data, with access restricted to the compliance team only, and are deleted after the designated retention period.
Fly888's security infrastructure undergoes independent audits on a regular basis to identify and address any potential vulnerabilities before they pose a threat to user privacy.
You can manage your communication preferences, request a review of your data, or submit an account deletion request directly through your fly888 account settings or by contacting our support team.
Full transparency – we do not collect what we do not need
| Data Type | Example | Purpose of Use | Retention Period |
|---|---|---|---|
| Identity Data | Name, date of birth, IC/passport | Account verification and KYC | 5 years after account closure |
| Contact Data | Phone number, email | Account communications and support | Throughout active account + 2 years |
| Financial Data | Payment method, transaction history | Processing deposits and withdrawals | 7 years (legal requirement) |
| Gaming Data | Betting history, account balance | Platform operations and dispute resolution | 3 years after account closure |
| Technical Data | IP address, device type, access logs | Security and fraud detection | 12 rolling months |
| Cookie Data | Session preferences, analytics | User experience improvement | Until end of session / 30 days |
This Privacy Policy is published by fly888 and applies to all users who access or use the fly888 platform via fly888.ml, the mobile app, or any other official channel.
Fly888 is committed to protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. We apply the principle of data minimisation – meaning we only collect information that is strictly necessary to provide our services to you.
By using the fly888 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.
During the registration process and use of the platform, you may provide the following information to fly888:
When you use the fly888 platform, certain technical data is automatically collected for operational and security purposes:
Fly888 uses your personal data only for legitimate and necessary purposes. The following are the main ways your data is used:
Your identity and contact data are used to create and manage your fly888 account, verify your identity during the KYC process, securely process deposits and withdrawals, and send important account-related notifications.
Gaming and technical data are analyzed to understand platform usage patterns, identify technical issues, and improve the overall user experience. This analysis is conducted at an aggregate level and does not target individual users.
Fly888 uses data to detect and prevent fraudulent activity, money laundering, and security breaches. This is a legal obligation that cannot be waived.
With your consent, we send information about the latest fly888 promotions, bonuses, and offers. You can unsubscribe from marketing communications at any time through your account settings.
fly888 does not sell your personal data. However, in the following limited situations, your data may be shared with other parties:
All third parties who receive your data are bound by strict confidentiality agreements and are required to handle your data in accordance with data protection standards equal to or higher than fly888's own policy.
Fly888 continuously invests in security infrastructure to ensure your data is protected at all times:
Fly888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
These cookies are required for basic platform functions such as Login session authentication and security. They cannot be disabled as the platform will not function properly without them.
Used to remember your preferences such as display language, theme settings, and game preferences. These cookies enhance your experience each time you return to fly888.
Helps us understand how users interact with the platform so we can continually improve. Data collected is in aggregate form and does not identify you individually.
You can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.
As a fly888 user, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in your account.
Request deletion of data subject to applicable legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Obtain a copy of your data in a format transferable to another platform.
Request that the processing of your data be restricted in certain specified circumstances.
To exercise any of these rights, contact the fly888 support team via LiveChat on the platform. We will process your request within 30 days of receipt.
In certain circumstances, your personal data may be transferred to and stored on servers located outside Malaysia, particularly in connection with services provided by international game software providers.
Fly888 ensures that any such data transfers are protected by appropriate safeguards, including data processing agreements that comply with recognised data protection standards. You may request further information about the data transfer mechanisms used by contacting our support team.
The fly888 platform is not suitable for individuals under the age of 18. fly888 does not intentionally collect personal data from children.
If you discover that your child has provided personal information to fly888, please contact our support team immediately. We will take steps to remove that information from our records as soon as possible.
Fly888 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or the way we operate our services. When material amendments are made, we will notify you via:
Continued use of the fly888 platform after the effective date of any amendment constitutes your acceptance of the updated policy. We recommend you review this page periodically.